By Alex Berson,Kurt Thearling,Stephen Smith
Are you absolutely harnessing the ability of knowledge to help administration and advertising judgements? you'll, with this one-stop consultant to selecting the best instruments and applied sciences for a cutting-edge facts administration process outfitted on a shopper courting administration (CRM) framework. Authors Alex Berson, Stephen Smith, and Kurt Thearling assist you comprehend the rules of knowledge warehousing and knowledge mining structures, and thoroughly spell out concepts for employing them in order that your enterprise will get the largest pay-off possible.
know about on-line Analytical Processing (OLAP) instruments that fast navigate inside your gathered facts. discover privateness and criminal issues...evaluate present information mining software packages...and permit real-world examples exhibit you ways facts mining can influence -- and increase -- your whole key company approaches. begin uncovering your top customers and supplying them the goods they honestly wish (not what you're thinking that they want)!
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Building Data Mining Applications for CRM (Enterprise) by Alex Berson,Kurt Thearling,Stephen Smith